Privacy policy

Wreckerland is committed to providing quality services to you, and this policy outlines our ongoing obligations to you regarding how we manage your Personal Information.

Privacy Policy

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in many ways including via cookies and enquiry forms on our website https://www.wreckerland.com.au/, and from third parties. We do not guarantee the website links or policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and for marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information, as defined in the Privacy Act, includes information or opinions about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, criminal records, or health information.

Sensitive information will only be used by us for:

  • The primary purpose for which it was obtained
  • A secondary purpose directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you. However, in some instances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances including the following:

  • Third parties where you consent to the use or disclosure
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files which we are required to keep for a minimum of 7 years.

Access to Your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Wreckerland will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not current or accurate, please advise us as soon as possible so we can update our records and continue to provide quality services to you.

Policy Updates

This Privacy Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Wreckerland
29 Elliott Rd, Dandenong South, VIC 3175
Email: info@wreckerland.com.au
Phone: 1300 634 556

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